Your Personal Data
What Data We Collect
To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use your contact information to contact you. We do not have access to your payment information (see “Payments” below).
If you voluntarily contact us via contact form, comment form or other direct contact from you, we may retain that information indefinitely. We also collect your IP address and browser user agent string to help spam detection. We may collect anonymized data about site visits (e.g. pageviews) for our website analytics.
If you register on our website, we have access to the personal information you provide in your user profile. All users can see, edit or delete their personal information (with the exception of username) at any time, as can website administrators.
Your Data Security
We will not sell or rent your personal information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Embedded Content from Other Websites
Terms and Conditions
We do our best to ensure that information on this site is accurate and up to date. However, despite our efforts, the information on the site may occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices on this site are subject to change at any time without notice. We do not warrant the accuracy or completeness of information, content or materials provided through the site. We reserve the right to discontinue any product at any time.
Shipping and Delivery
If all products in your order are in stock and available for delivery, your order will be shipped within 5 business days after you place it. If a product you have ordered is backordered, we will contact you with the option to fill the order at a later date, or to cancel the order.
Your order will be delivered by a third party, such as Canada Post. We cannot be held liable for any issues that may occur after your order has been tendered to a third party, including but not limited to lost or damaged packages. Delivery dates cannot be guaranteed, and orders may take up to 13 business days to arrive after shipping. At this time, shipping is only available within Canada.
Terms of Sale
We reserve the right to cancel unfilled orders at our discretion. Any unfilled orders will be issued a full refund. Once shipped, all sales are final.